cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Richardprins
Paper Tape
Posts: 4
Registered: ‎09-13-2017
Location: NL
Views: 1,342
Message 1 of 5

Lenovo ideapad 500s - two-finger scrolling no longer working after updating to latest driver

I have an alps touchpad. I updated to the version of 25/8 from the lenovo support page (8.201.1611.247), and now two finger scrolling is no longer working, even though it is activated in the alps keypad settings. I don't want to downgrade to the earlier driver, because with that driver, I had the problem that the on screen cursor would jump positions if changing to the loading icon.
Is there something I can do?

Retired Support Specialist
Posts: 182
Registered: ‎07-19-2017
Location: IN
Views: 1,333
Message 2 of 5

Re: Lenovo ideapad 500s - two-finger scrolling no longer working after updating to latest driver

Hi Richardprins,

 

Welcome to Lenovo Forums.

 

I’m sorry to hear that two finger scrolling feature is not working after the updating to the latest driver ,after the latest update which happened two finger scrolling would have been disabled, I suggest you to access the Touchpad settings by clicking on Winkey+R to open a Run Windows and then type “control mouse” and press OK this will open the Mouse settings. Now navigate to “Device Settings” and then again click on settings and check if the “Two Finger Scrolling” feature is enabled or not. Please let me know the findings..

 

Hope the above information helps and please let us know how you go about.

 

Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Regards,

Rameez

 

Tap that kudos button if I helped.
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

 

 

Richardprins
Paper Tape
Posts: 4
Registered: ‎09-13-2017
Location: NL
Views: 1,299
Message 3 of 5

Re: Lenovo ideapad 500s - two-finger scrolling no longer working after updating to latest driver

Hi Rhamizz, Thanks for your reply. yes it is activated, so that doesn't solve the problem

Highlighted
Richardprins
Paper Tape
Posts: 4
Registered: ‎09-13-2017
Location: NL
Views: 1,268
Message 4 of 5

Re: Lenovo ideapad 500s - two-finger scrolling no longer working after updating to latest driver

Found a solution. The driver for the 710-ISK seems to work well, download here:

https://support.lenovo.com/nl/nl/downloads/DS112533

Retired Support Specialist
Posts: 182
Registered: ‎07-19-2017
Location: IN
Views: 1,261
Message 5 of 5

Re: Lenovo ideapad 500s - two-finger scrolling no longer working after updating to latest driver

Hi Richard,

 

Thank you for the reply,

 

I am glad that the issue is fixed and you found the solution for yourself going forward i will make sure that for this kind of issue i will provide the solution which worked for you.

 

Regards,

Rameez

 

 

Check out current deals!


Shop current deals

Top Kudoed Authors