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LaithD
What's DOS?
Posts: 1
Location: SA
Views: 129
Message 1 of 2

Lenovo ideapad 520s-14IKB (type 80X20) freezing

Hello,

I buy a new laptop Lenovo ideapad 520s-14IKB (type  80X20), and now when I use the laptop is freezing after few time, I use lenovo check to detect the issue but the laptop is pass.

Thanks.

Support Specialist
Posts: 2,948
Location: GB
Views: 44
Message 2 of 2

Re: Lenovo ideapad 520s-14IKB (type 80X20) freezing

Hello LaithD

Thanks for using the Lenovo forums.


Have you made any recent changes to the unit?

Something like a Windows update perhaps, or other updates.

 

Make sure you have your drivers updated, you can find them on the support page:
https://support.lenovo.com/de/en

 

You can also try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.

(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal

Hope this helps, let us know how you get on.


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