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afrojacksed
Paper Tape
Posts: 7
Registered: ‎01-20-2016
Location: mauritius
Views: 3,353
Message 1 of 9

Mouse and Keyboard Touchpad Driver - ideapad 100-15IBY issue

i just installed window 7 32bit,and on the  lenovo website there is no mouse and keybard  driver compatible with window 7,it only availbe for winodw 8, How and where i can get keyboard working ,the top button is not working F1,F2  etc..

Sr Support Specialist
Posts: 8,344
Registered: ‎11-30-2015
Location: PH
Views: 3,339
Message 2 of 9

Re: Mouse and Keyboard Touchpad Driver - ideapad 100-15IBY issue

Hi afrojacksed  , 

 

 

Welcome to the Community Forums .

 

For missing drivers in Device Manager:

 

Most drivers uploaded from the support site are certified tested drivers by the manufacturer's engineers .

This doesn't limit users to customize their installation of operating system and likewise drivers .

 

Microsoft Windows 7 would also have its own native driver thru device manager update driver option. 

On device manager , update driver and browse my computer , let me pick  option for the generic driver. 

 

or

 

Just like having a custom built machine with a retail OS to get proper drivers you can use the hardware ID's and getting it directly from the manufacturer of the device .

 

Steps using hardware ID then searching it via google.

Checking on PCIDatabase for the manufacturer /vendor and related drivers.

 

 

For Hotkey specific buttons: 

 

Download and install this  . 

Check also on Hotkey if enabled on BIOS .

Turn off the pc and use the Novo Button (number 6 page 7

From the Novo menu choose BIOS set up. Configuration tab , hotkey switch. 

Then save and exit from the Exit Tab .

 

 

Update us how it goes. 

 

 

Regards

 

**edited for additional links **



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afrojacksed
Paper Tape
Posts: 7
Registered: ‎01-20-2016
Location: mauritius
Views: 3,319
Message 3 of 9

Re: Mouse and Keyboard Touchpad Driver - ideapad 100-15IBY issue

Hi thanks for the reply.

The software  u posted in the link above  is not compatible with my lenovo 100-15IBY

afrojacksed
Paper Tape
Posts: 7
Registered: ‎01-20-2016
Location: mauritius
Views: 3,316
Message 4 of 9

Re: Mouse and Keyboard Touchpad Driver - ideapad 100-15IBY issue

yes hotkey is enable in bios. when i was looking to update or install the driver for keybaord,its say already up to date. aAny fix please.
cant use the sound +- or inc/decr Brightness
Sr Support Specialist
Posts: 8,344
Registered: ‎11-30-2015
Location: PH
Views: 3,308
Message 5 of 9

Re: Mouse and Keyboard Touchpad Driver - ideapad 100-15IBY issue

Hi afrojacksed , 

 

 

Do you see any yellow marks on the device manager ?

Can you post a snapshot if that is a driver related issue .

 

Would you be able to get the latest video and chipset update directly from the manufacturer from the device manager list?

 

See how it goes.

 

 

Thanks



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afrojacksed
Paper Tape
Posts: 7
Registered: ‎01-20-2016
Location: mauritius
Views: 3,295
Message 6 of 9

Re: Mouse and Keyboard Touchpad Driver - ideapad 100-15IBY issue

http://postimg.org/image/k5jtt8j9n/ error message when installing the driver (even the drive is compatible with window)


Sr Support Specialist
Posts: 8,344
Registered: ‎11-30-2015
Location: PH
Views: 3,251
Message 7 of 9

Re: Mouse and Keyboard Touchpad Driver - ideapad 100-15IBY issue

Hi afrojacksed  , 

 

 

Greetings . 

 

Seems what shows previous on the device manager would be the chipset drivers . 

Wondering what your processor have here?

Could you get the Machine Number of your pc from the sticker , (keep your Serial number confidential) . 

You can also check it here . 

 

Were you able to get the hardware ID of the device showing the yellow tag?

Steps using hardware ID then searching it via google.

Checking on PCIDatabase for the manufacturer /vendor and related drivers.

 

You may also use the Intel utility for drivers update too automatically. 

 

Update us how it goes. 

 

 

Regards



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afrojacksed1
What's DOS?
Posts: 1
Registered: ‎01-29-2016
Location: mauritius
Views: 3,205
Message 8 of 9

Re: Mouse and Keyboard Touchpad Driver - ideapad 100-15IBY issue

hi cant login from one previous account,created a new one.

 

Get the Machine number for what purpose?
Processor : intel celeron N2840 2.16 GHZ
 YELLOW tag does not matters, i need the keyboard ,(F1,F2,Brightness) to work

Regards

ellen71
What's DOS?
Posts: 1
Registered: ‎12-29-2016
Location: GB
Views: 2,089
Message 9 of 9

Re: Mouse and Keyboard Touchpad Driver - ideapad 100-15IBY issue

why dont i have sound or keyboard working

 

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