cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
KimberlyGingric
Paper Tape
Posts: 1
Registered: ‎11-12-2016
Location: US
Views: 485
Message 1 of 3

My Lenova ideapad 100 battery wont charge.

I plug it in and it stays at 5%. It acts like it is going to charge, for less then 30 seconds and stops. I keep it plugged in but the percentage of charged power is slowly dropping. I got this last December but for some reason the warranty was started before I got it. I am not pleased and need to fix this. Any ideas? Thank you.

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 423
Message 2 of 3

Re: My Lenova ideapad 100 battery wont charge.

Hi there, Kimberly                  -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

You can also start by flushing out all static, remove battery and AC adaptor and hold down power button for about 15 seconds.

 

Update us how it goes.

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

Community Moderator
Community Moderator
Posts: 4,219
Registered: ‎11-18-2012
Location: US
Views: 413
Message 3 of 3

Re: My Lenova ideapad 100 battery wont charge.

Welcome to the Lenovo Community Kimberly !

 

Regarding your warranty date issue....  With retail sales Lenovo will start the warranty date on the day the retailer purchased their shipment of computers. Lenovo usually adds an additional month to the warranty to compensate for the time the computer sat unsold in a warehouse or on the store's shelf. In your situation the computer sat longer than expected. Not a problem. Just use the email link below to contact the Lenovo Sales Team and report the warranty date problem. Be sure to include a scan of your sales receipt or invoice. The Sales Team will then adjust your warranty starting date accordingly.

 

thinkpls_us@lenovo.com



___________________________________________________________
♦ Find a post helpful? Thank that member by clicking on the ☆Star☆ below
     to award them a Kudo.
♦ Posting a problem and a reply is helpful and it answers your question,
     please mark it as an "Accept As Solution"
♦ I'm not a Lenovo employee, just a volunteer geek who likes to help folks.
Sorry, I don't read unsolicited Private Messages. If you have an issue, posting in     the appropriate forum is the best way to get assistance.

Communities:    English English    Deutsche Deutsche     Español Español     Portugues Portugues     Russian flag Русскоязычное

Top Kudoed Authors