01-22-2019 11:26 AM
Please tell us the following info:
Processor make/model/speed (you can find this by right-clicking on This PC and choosing Properties)
Boot disk type (conventional/SSD) - and, ideally, make and model (from Device Manager - available when you are in Properties of This PC)
RAM (4GB/8GB/whatever). - available when you are in Properties of This PC
Version of Windows 10 (in Cortana, type Winver, then double-click on the icon that comes up)
Please also tell us which of the many "fixes" in this thread you have tried - please look at my recent posts (not that others haven't make good posts!).
02-05-2019 07:03 AM
I had the same problem for about 7 months. I contacted customer support later made clean install of windows but it didn't help at all.
The solution worked for me:
1. Uninstall Microsoft one drive.
2. Perform disk cleanup.
Now my laptop works fine
02-05-2019 03:27 PM - edited 02-05-2019 03:37 PM
Anyone still suffering who could try this - but could the poster please elaborate on what cleaning up was done.
I presume that you mean the standard one available from right-clicking on the C: drive, choosing Properties and selecting Disk Clean-up on the first tab (ie General)?.
If so, I'd just add that it's important to choose the option to clean up system files.
Then, personally, I choose to untick Downloads and Recycle Bin (it's madness to empty either without looking inside) and Thumbnails (typically, getting rid of Thumbnails doesn't save significant space and slows down access the next time you open any folder containing images, as the Thumbnails have to be recreated).
02-07-2019 02:44 AM
About the cleanup, like you, mentioned it was the standard one. And this solution is really working out for me. My system speed is up and running smoothe. Also, I had the problem with loading of Microsoft office like some people had the same problem that also went away.
Let me know if this works out for anyone else.