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jheng
Paper Tape
Posts: 1
Registered: ‎11-28-2015
Location: Philippines
Views: 6,909
Message 1 of 4

New Lenovo Edge 2-1580 won't turn ON anymore

Hi,

 

Greetings!

My new Lenovo Edge 2-1580 won't turn ON anymore. I was using it a few times setting it up as it's brand new and one day it won't turn ON anymore and power LED light won't lit. When I plug it on a power source, it the LED light is ON but nothing shows up on the computer. I already tried pressing pressing F3 to max out volumne and F12 to max out brightness but nothing happens. I tried to connect it to an external display using HDMI cable but to no avail as well. Need help please.

 

Thank you!

Jheng

Retired Support Specialist
Posts: 473
Registered: ‎07-14-2015
Location: Bangalore
Views: 6,830
Message 2 of 4

Re: New Lenovo Edge 2-1580 won't turn ON anymore

Hi jheng,

 

Welcome to Lenovo Forums!

 

I guess it seems to be a hardware issue, but before I go ahead with the troubleshooting steps I would like to remind you regarding the warranty of your laptop, if the laptop is in warranty then you can take the laptop to the nearest service centre or you can contact the Lenovo contact centre.

 

However, before taking the laptop to the nearest service centre please perform the below given troubleshooting steps and let me know the result of the same to assist you further.

 

  1. Try powering on the laptop only with battery and check whether it works?
  2. Try powering on the laptop only with adapter by removing the battery and check whether it works.
  3. If possible try swapping the battery and adapter to check whether the issue is with the battery or adapter?
  4. If none of the steps didn’t work, toggle the caps lock key and check you can see the LED indication.
  5. Remove the battery and AC adapter
  6. Remove the hard drive and wlan/wwcan cards
  7. Remove both RAM modules
  8. Re attach the AC adapter and boot

 

Please post back whether the above steps helped  you.

Thank you, have a good day.Smiley Happy

 

Did someone help you today? Click on the “upper half star” at the left side of the post to thank them with a Kudo!

 

Regards,

Naveen.v

Ashe84
What's DOS?
Posts: 1
Registered: ‎07-11-2016
Location: US
Views: 5,363
Message 3 of 4

Re: New Lenovo Edge 2-1580 won't turn ON anymore

I have the same problem. This laptop has no battery to remove. Please advise. 

RAMS_IT
Paper Tape
Posts: 2
Registered: ‎08-17-2009
Location: Lafayette, LA
Views: 3,915
Message 4 of 4

Re: New Lenovo Edge 2-1580 won't turn ON anymore

I am having the same issue, but if you look under the case, there are 11 screws that will remove the bottom cover. Once there, you can see that the battery is attached to the board with a removable connector. Just make sure the computer is off, and to use rubber gloves, and antistatic wrist band.

 

Now, as I said before I am having the same issue, and that didn' work for me. Hopefully it works for you.

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