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kus4231
Fanfold Paper
Posts: 7
Registered: ‎07-02-2016
Location: PL
Views: 331
Message 1 of 4

New ideapad 300-15isk

Hello I have the following problem , my new laptop reaches 14 % charge baterry then turns off to go restart I have to go do connect the power supply. I do not know whether it has the significance although The first time I pressed the power button and nothing happened is not worried by the fact I have found : Information about the need to connect the power for the first run .

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 281
Message 2 of 4

Re: New ideapad 300-15isk

Hi there, Kus   -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

1: Remove the AC adapter plug.

2: Remove the battery.

3: Press the power button for about 30 seconds. This will clear the capacitors.

4: Insert the battery and plug in the AC adapter.

5: Press the power button.

 

Update us how it goes.

 

 

 

 

 

Regards,

 

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kus4231
Fanfold Paper
Posts: 7
Registered: ‎07-02-2016
Location: PL
Views: 272
Message 3 of 4

Re: New ideapad 300-15isk

Hi

I'm ready to do what you have write me to do but I don't want to lose warranty after only four days(laptop is almost brand new).

Is sth I can do without losing warranty.

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 256
Message 4 of 4

Re: New ideapad 300-15isk

Note: As per the Lenovo policy, if system is under warranty, the warranty will be void if the laptop is dismantled by yourself. I would recommend you to contact Lenovo service center and report your findings.

 

Also, try using One key recovery.  Click here to know about NOVO button.

 

Update us how it goes.          

 

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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