02-19-2019 08:34 AM
I am extremely disappointed that I did not receive a backlit keyboard in this brand new 330S Model. Your technical support based on the serial number and model specifications advised that it supports a backlit keyboard. However, because this is a Best Buy model no backlit keyboard was added.
Lenovo, can I pay you to add a backlit keyboard to this model?
02-19-2019 01:08 PM
Welcome to the Community Forums.
Backlit keyboard is an option on point of purchase.
You cannot change the keyboard with a backlit since it would need a slot on the motherboard to support it. Therefore, upgrading backlit keyboard requires a motherboard replacement too so it may not be economically a good option.
Try checking for your preffered specification on the Lenovo site like Part Number: 81GC000FUS or other certified resellers.
I hope this helps answer your query.