cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
FlexAngel
What's DOS?
Posts: 1
Registered: ‎01-13-2016
Location: United States of America
Views: 225
Message 1 of 3

Powerdvd 10 download error on Flex notebook running Windows 10

I'm trying to download Powerdvd on my Flex notebook and I get the following error: "This software can only be installed on a Lenovo System." I'm running Windows 10 on my Lenovo notebook so I don't understand the error. Can anyone please advise? I tried going to the Lenovo "Contact Us" page and its's not working properly: it shows up as a blank screen. Thanks!

 

 

Stephanie

 

 

Community Moderator
Community Moderator
Posts: 4,286
Registered: ‎11-18-2012
Location: US
Views: 204
Message 2 of 3

Re: Powerdvd 10 download error on Flex notebook running Windows 10

Welcome to the Lenovo Community !

 

Please try calling Lenovo Support direct.....

 

Lenovo Support - USA

1-877-453-6686
24 hours a day 7 days / week



___________________________________________________________
♦ Find a post helpful? Thank that member by clicking on the ☆Star☆ below
     to award them a Kudo.
♦ Posting a problem and a reply is helpful and it answers your question,
     please mark it as an "Accept As Solution"
♦ I'm not a Lenovo employee, just a volunteer geek who likes to help folks.
Sorry, I don't read unsolicited Private Messages. If you have an issue, posting in     the appropriate forum is the best way to get assistance.

Communities:    English English    Deutsche Deutsche     Español Español     Portugues Portugues     Russian flag Русскоязычное

Community SeniorMod
Community SeniorMod
Posts: 6,998
Registered: ‎01-13-2008
Location: US
Views: 195
Message 3 of 3

Re: Powerdvd 10 download error on Flex notebook running Windows 10

Hi,

 

IIRC the PowerDVD 10 download on the Lenovo site is an upgrade and won't install unless the factory-shipped version is already present.

 

Is this a clean install of Windows 10? Do you still have the original D: partition? There may have been an installer for the base version of PowerDVD somewhere in the original Lenovo image.  Perhaps on D: somewhere.  Can you try running that before installing the downloaded upgrade?

 

Z.


The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

  Communities:   English    Deutsch    Español    Português    Русскоязычное    Česká    Slovenská    Українська   Polski    Moto English

Check out current deals!


Shop current deals

Top Kudoed Authors