01-13-2016 05:19 AM
I'm trying to download Powerdvd on my Flex notebook and I get the following error: "This software can only be installed on a Lenovo System." I'm running Windows 10 on my Lenovo notebook so I don't understand the error. Can anyone please advise? I tried going to the Lenovo "Contact Us" page and its's not working properly: it shows up as a blank screen. Thanks!
01-14-2016 07:13 AM
Welcome to the Lenovo Community !
Please try calling Lenovo Support direct.....
Lenovo Support - USA
24 hours a day 7 days / week
01-15-2016 08:35 AM
IIRC the PowerDVD 10 download on the Lenovo site is an upgrade and won't install unless the factory-shipped version is already present.
Is this a clean install of Windows 10? Do you still have the original D: partition? There may have been an installer for the base version of PowerDVD somewhere in the original Lenovo image. Perhaps on D: somewhere. Can you try running that before installing the downloaded upgrade?
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