11-17-2018 03:26 PM
I have aproblem in using my new laptop
It was working correctly but in just one second while i was watching a movie i have noteced that
All videos start working in mad way !
I realised that right click is work all the time although i haven't click on it !
I've tried to remove external mose and keyboard , using touch pad all these things have failed !.
Also touch screennot working at all , click on f6 anf fn+f6 it also not work
How can i fix that ?!
11-17-2018 09:49 PM
Does the issue occur right after you restart your laptop? Please try to power drain the laptop just follow the steps below.
- Shut down the computer.
- Unplug the computer from the wall socket.
- If the battery is removable, Remove the battery and hold the Power button down for 15 seconds.
- If the battery is non-removable, while the computer is ON, hold the power button down and wait for the computer to shut down and still hold the power button down for another 15 seconds.
- Turn the computer ON and check.
In addition, try to access Safe Mode on your laptop and observe if you will encounter the same issue.