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Punch Card
Posts: 7
Registered: ‎07-30-2016
Location: IN
Views: 194
Message 1 of 1

Serial no. mismatch of my Ideapad 500 Laptop charger

I'm using IDEAPAD 500 which is currently under warranty. The charger of my laptop suddenly stopped working so when I visited the service centre for my warranty claim they told me that the charger which I was using from the day 1 actually doesn't belong to my Laptop.

Then they are continuously declining to provide me with the service for my adapter and are saying to buy a new adapter.

Someone Please help me out and tell me is that my fault that I received the wrong item and if not then why should I pay  for the mistakes which aren't done by me.

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