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What's DOS?
Posts: 1
Registered: ‎04-19-2019
Location: US
Views: 71
Message 1 of 2

Serial number issue

I had my Lenovo ideapad 320 in service, and I received it after the faulty motherboard had been replaced. Unfortunately the service department didn't bothered to write my Serial Number and Product Number, and apps like Lenovo Companion do not identify my notebook. 

 Can someone help me in addressing this issue? 

Posts: 1,311
Registered: ‎07-21-2010
Location: US
Views: 64
Message 2 of 2

Re: Serial number issue

Welcome to the forums.  Basically you need to contact service to get the serila number updated.


See the below post.


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