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MuhanadMaher
What's DOS?
Posts: 1
Registered: ‎04-19-2019
Location: US
Views: 71
Message 1 of 2

Serial number issue

I had my Lenovo ideapad 320 in service, and I received it after the faulty motherboard had been replaced. Unfortunately the service department didn't bothered to write my Serial Number and Product Number, and apps like Lenovo Companion do not identify my notebook. 

 Can someone help me in addressing this issue? 

Guru
Posts: 1,311
Registered: ‎07-21-2010
Location: US
Views: 64
Message 2 of 2

Re: Serial number issue

Welcome to the forums.  Basically you need to contact service to get the serila number updated.

 

See the below post.

 

https://forums.lenovo.com/t5/Lenovo-IdeaPad-1xx-3xx-5xx-7xx/Lenovo-vantage-Laptop-Serial-and-Product...

 


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 I do not work for, nor do I speak for Lenovo. I will not respond to unsolicited private messages. Questions belong in the forum so it may   help other forum members as well.
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