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JeffU2007
What's DOS?
Posts: 1
Registered: ‎06-10-2016
Location: US
Views: 1,157
Message 1 of 4

Sound not working - Windows 10 - Lenovo Flex-2 15

My sound on my Lenovo Flex-2 15 has not been working at all lately, despite the fact that I have downloaded both sound drivers. I have Windows 10, which I installed shortly after getting my laptopn refurbished in September 2015. (It came with 8.1.) Please let me know of any solutions that you have found to work.

 

Thanks,

Jeff

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 1,093
Message 2 of 4

Re: Sound not working - Windows 10 - Lenovo Flex-2 15

Welcome to the Forums Jeff.

 

Are these the drivers you are trying to install?

 

http://support.lenovo.com/in/en/products/Laptops-and-netbooks/Flex-Series/Flex-2-15-Notebook-Lenovo/...

 

Could you please post a screenshot how your audio drivers are showing up (in Device manager)?

Also, go to system try >> right click on volume >> Playback devices

 

and post a screenshot of what is selected there? Also, see if something can be configured in those settings?

 

You may also want to upgrade your Intel Graphics (chipset) drivers, sometimes they cause problems with audio.

 

Update us how it goes.

 

 

 

Regards,

           

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luisfelipema
Paper Tape
Posts: 2
Registered: ‎06-06-2016
Location: BR
Views: 1,055
Message 3 of 4

Re: Sound not working - Windows 10 - Lenovo Flex-2 15

Thank you for your concern. I was very busy, so i will you do what you said now and then update you.
Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
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Message 4 of 4

Re: Sound not working - Windows 10 - Lenovo Flex-2 15

Did the issue get resolved?

 

 

 

Regards,

 

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