06-03-2017 06:22 AM
there is no headphone option on my ideapad 310 , only speakers option. i tried uninstalling the sound drivers and the re-installing them but it proved to be useless. now audio is being being played through headphones although my laptop has no headphone option on the "playback" tab ,,however after a while the headphone disconnects and then the sound comes out from the speakers again. I'm using windows 1064-bit. Hope anybody out there can help me out. thanks.
06-05-2017 02:31 AM
Hi, Omarattia –
Thank you for writing in to the Lenovo Forum - happy to have you here today.
You can also start by flushing out all static, remove battery and AC adaptor and hold down power button for about 15 seconds.
Check the Playback Devices under Sound Properties (by going to Control Panel > Sound > Playback Devices and see if the Headphone is being set as the default playback device. If not, click on it and set it as the default playback device, try to play a sample sound and observe.
Update us how it goes.
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