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omarattia
Paper Tape
Posts: 1
Registered: ‎06-03-2017
Location: EG
Views: 640
Message 1 of 2

Speaker/headphone/audio jack problem

there is no headphone option on my ideapad 310 , only speakers option. i tried uninstalling the sound drivers and the re-installing them  but it proved to be  useless. now audio is being being played through headphones although my laptop has no headphone option on the "playback" tab ,,however after a while the headphone disconnects and then the sound comes out from the speakers again. I'm using windows 1064-bit. Hope anybody out there can help me out. thanks.

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 582
Message 2 of 2

Re: Speaker/headphone/audio jack problem

Hi, Omarattia  –

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

You can also start by flushing out all static, remove battery and AC adaptor and hold down power button for about 15 seconds.

 

Check the Playback Devices under Sound Properties (by going to Control Panel > Sound > Playback Devices and see if the Headphone is being set as the default playback device. If not, click on it and set it as the default playback device, try to play a sample sound and observe.

 

-Link to picture

 

Update us how it goes.

 

 

 

 

Regards,         

 

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