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JanaTk
What's DOS?
Posts: 1
Registered: ‎01-30-2017
Location: CZ
Views: 197
Message 1 of 2

Stucked One Key Recovery problem, want boot normal (Ideapad Z500, win 8.1)

Once I opened my laptop and it was in a OKR mode and it would not boot normal, just keep going into OKR mode. I performed OKR but nothing change (except loosing my data which I checked using Ubuntu).

 

Is there any way how to make it boot normal? Or to reinstall windows using some other tool? Is it some system bug?

Retired Support Specialist
Posts: 915
Registered: ‎07-05-2016
Location: GB
Views: 104
Message 2 of 2

Re: Stucked One Key Recovery problem, want boot normal (Ideapad Z500, win 8.1)


@JanaTk wrote:

Once I opened my laptop and it was in a OKR mode and it would not boot normal, just keep going into OKR mode. I performed OKR but nothing change (except loosing my data which I checked using Ubuntu).

 

Is there any way how to make it boot normal? Or to reinstall windows using some other tool? Is it some system bug?


Hi JanaTk and welcome to the community,

 

Unfortunately the only way would be to contact lenovo tech support on LINK and selecting the correct country, Then requesting a set of recovery media.

 

Hope this help you and let us know how you get on

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