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thoria
What's DOS?
Posts: 2
Registered: ‎12-01-2016
Location: IN
Views: 157
Message 1 of 3

Synaptics Touchpad query?

My mouse pointer was getting locked & would start functioning when any key was pressed on key board. Further pointer was automatically selecting last file in a folder. I updated touchpad driver (windows 10), but problem persisted. Now I uninstalled synaptic software related to touchpad. How to re-installed the same. On Lenovo support site only drivers update is available.

Retired Support Specialist
Posts: 915
Registered: ‎07-05-2016
Location: GB
Views: 113
Message 2 of 3

Re: Synaptics Touchpad query?


Hi thoria,
The only way of reinstalling software that is preinstalled to the machine is to preform a factory reset on the unit.
I can provide instructions if you are unsure of how to complete this.
@thoria wrote:

My mouse pointer was getting locked & would start functioning when any key was pressed on key board. Further pointer was automatically selecting last file in a folder. I updated touchpad driver (windows 10), but problem persisted. Now I uninstalled synaptic software related to touchpad. How to re-installed the same. On Lenovo support site only drivers update is available.


 

thoria
What's DOS?
Posts: 2
Registered: ‎12-01-2016
Location: IN
Views: 103
Message 3 of 3

Re: Synaptics Touchpad query?

Hi Neo,

Thanks for ur response. Somehow I manage to install software for pointing device. Now touchpad is working, but issue is mouse pointer is in locked position after every re-boot. Its get unlocked after pressing anyone key on keyboard. Without using touchpad, wireless mouse works after re-boot, but it automatically selects last file in the folder. After I press one of the arrow key, then it works normally.

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