07-16-2017 01:25 PM
So, I rebooted my laptop (to get viruses off of it) and it is now stuck on the bios password. I've looked stuff up on google, and I have given up. I am turning to the lenovo support pages to guide me. Help? All it says is system password on the screen and underneath it is OK and CANCEL. If I press CANCEL, it says Invalid password. If I press OK it says Invalid password. What should I do? It won't exit it either.
07-17-2017 06:20 AM
Welcome to the Community Forums.
Checking with the hardware manual (page24), even power draining the machine would not allow resetting on password not unless that originally placed password is used.
"..... neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP"
Similar discussion here for review.
Hope this help answer your query.