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jonica
Fanfold Paper
Posts: 3
Registered: ‎01-16-2018
Location: GB
Views: 5,722
Message 1 of 6

The power button cannot turn off the computer (Ideapad 320-15ABR)

This is a new laptop. Phisic power button problem. I've set it to turn off the computer in Power options in Windows 10, but pressing it does nothing! I have to hold it for few seconds to force system to turn off but it won't turn off normally on a normal short press. At least, it does turn on the computer though. I've set both battery and plugged in action for power button to "shut down", it is not "do nothing". All driver updated. Everything is up to date. What is the problem?

jonica
Fanfold Paper
Posts: 3
Registered: ‎01-16-2018
Location: GB
Views: 5,507
Message 2 of 6

Re: The power button cannot turn off the computer (Ideapad 320-15ABR)

Bios: 5QCN19WW

rvdborgt
What's DOS?
Posts: 3
Registered: ‎01-20-2018
Location: BE
Views: 5,460
Message 3 of 6

Re: The power button cannot turn off the computer (Ideapad 320-15ABR)

I have this problem too on my new Ideapad 520. And I've found more questions about it but no answers...
jonica
Fanfold Paper
Posts: 3
Registered: ‎01-16-2018
Location: GB
Views: 5,441
Message 4 of 6

Re: The power button cannot turn off the computer (Ideapad 320-15ABR)

Unfortunately, so far, Lenovo has not reacted nothing.

rvdborgt
What's DOS?
Posts: 3
Registered: ‎01-20-2018
Location: BE
Views: 5,437
Message 5 of 6

Re: The power button cannot turn off the computer (Ideapad 320-15ABR)

In the mean time, I've found out you have to hold down the power button for more than one second to bring it into sleep mode. More than 5 seconds will shut it down:

http://cdn.cnetcontent.com/17/61/1761564e-52ed-49bb-8460-3c8e33e126f4.pdf

It seems to be hard wired this way.
LoneWolffe
Token Ring
Posts: 94
Registered: ‎04-29-2015
Location: US
Views: 1,082
Message 6 of 6

Re: The power button cannot turn off the computer (Ideapad 320-15ABR)

Thank you!!!

"There's no such thing as a foolproof system. Someone will make a better fool, tomorrow." @LoneWolffe
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