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tomilh
Paper Tape
Posts: 2
Registered: ‎07-25-2016
Location: US
Views: 34,470
Message 1 of 5

Touchpad not working on ideapad 300. How do I fix this?

 
Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
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Message 2 of 5

Re: Touchpad not working on ideapad 300. How do I fix this?

Hi there, Tom –

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

Just found the same problem with my Ideapad 500. Touch pad completely non responsive.

Under start menu, settings, devices, mouse & touchpad, additional mouse options, elan tab. The elan touchpad settings were completely grayed out and unavailable.

 

So from there I went to the window search in the task bar and typed in "computer management” and opened the computer management desktop app. Under device manager selected mice and other pointing devices and then elan input device. In the elan properties window that opened I selected uninstall to uninstall the driver and in the next box that opened warning that the driver was about to be uninstalled l checked the delete driver and then OK.

Then restarted windows. In the process of restarting windows detected the elan touchpad as a new device and installed the driver in time for the login screen. So my elan touch pad is now working again.

 

I am assuming that the driver had been corrupted in the upgrade from Windows 8.1 to 10

 

Touchpad driver for windows 10

Touchpad driver for windows 8.1

 

Update us how it goes.

 

 

 

 

Regards,

 

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tomilh
Paper Tape
Posts: 2
Registered: ‎07-25-2016
Location: US
Views: 34,416
Message 3 of 5

Re: Touchpad not working on ideapad 300. How do I fix this?

I wasn't able to use your solution. I had no way to move anything around. Called support and had help within 5 min. Had to poke the tiny hole on the right keyboard to reset the machine. I hope this doesn't happen again. 

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 34,410
Message 4 of 5

Re: Touchpad not working on ideapad 300. How do I fix this?

Great that all goes well. 

Please feel free to utilize our forums at any time.

Cheers!!Smiley Happy

 

 

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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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iggyau
Paper Tape
Posts: 7
Registered: ‎11-05-2018
Location: AU
Views: 7,940
Message 5 of 5

Re: Touchpad not working on ideapad 300. How do I fix this?

I had this issue once. It wasn't a huge drama since I predominately use usb mouse.

I then stumbled on the fact that I had accidently pressed the touchpad/F6 key which toggles the touchpad on and off.

I now actually leave it off when I use a mouse and turn it on for the rare occasion I use it on the road in tight spaces that I can't use a usb mouse.

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