04-05-2017 02:40 PM
Hi kabuelnaga ,
Welcome to the Community Forums.
Need to check other details for us to make a good action plan .
Would you have the machine number ?
Did it came preloaded with Win10 64 bit and did the wifi previously connected to your network?
Basic steps that you can backtrack here on page 23.
Check back on device manager to show hidden devices and review any device that have any unusual marks specially if the WLAN card is detected or not.
Update us how it goes.