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Muhammad2020
Fanfold Paper
Posts: 5
Registered: ‎06-29-2018
Location: EG
Views: 318
Message 1 of 5

Where to buy Ideapad 700 parts (Keyboard & Touchpad)?

Hello everyone,

Some months ago a drink was spelled on my Ideapad 700-15ISK, after which the keyboard and touchpad have not been functioning properly. I left it at Lenovo's Support Center in Egypt for over two months to replace the uppercase/keyboard, after which they told the part (PartNo: 5CB0L03519) was not available or was no longer supplied by Lenovo. I even suggested installing whatever keyboard they could find (not necessarily Arabic/English keyboard), but no luck either. Could anyone refer me to where I can order such parts (kbd, touchpad,etc) online?

 

Thanks for your help!

CyberSimian
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Posts: 763
Registered: ‎07-10-2016
Location: GB
Views: 297
Message 2 of 5

Re: Where to buy Ideapad 700 parts (Keyboard & Touchpad)?


@Muhammad2020 wrote:

Could anyone refer me to where I can order such parts (kbd, touchpad,etc) online?


The following page may give you some alternative sources for parts.  You might need to purchase from a different country (i.e. expensive, long delivery time, import duties):

 

https://support.lenovo.com/gb/en/solutions/migr-50278

 

-- from CyberSimian in the UK

Muhammad2020
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Posts: 5
Registered: ‎06-29-2018
Location: EG
Views: 282
Message 3 of 5

Re: Where to buy Ideapad 700 parts (Keyboard & Touchpad)?

Thank you @CyberSimian. I have already tried all the websites listed on that page (US/Canada/Europe) but they seem to provide only 'commercial' parts/accessories, NOT replacement/spare parts.

Community SeniorMod
Community SeniorMod
Posts: 6,938
Registered: ‎01-13-2008
Location: US
Views: 276
Message 4 of 5

Re: Where to buy Ideapad 700 parts (Keyboard & Touchpad)?

It looks like Encompass (Lenovo-sanctioned North American parts source) can provide that keyboard.

 

Currently out of stock, and I have no idea about international shipping.

 

https://encompass.com/item/10692832/Lenovo/5CB0L03519/Co_Covers

 

FWIW,

Z.


The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

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Muhammad2020
Fanfold Paper
Posts: 5
Registered: ‎06-29-2018
Location: EG
Views: 269
Message 5 of 5

Re: Where to buy Ideapad 700 parts (Keyboard & Touchpad)?

Thank you . I checked the website for Ideapad 700 parts, but they do not seem to be available.

 

By the way, I have also come across https://www.medion.com/lenovoserviceshop/ that operates in Europe and seems to provide those parts "on demand". I will give it try.

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