08-02-2015 12:43 PM
On my Lenovo Edge 15 (BestBuy Exclusive model), I recently upgraded to Windows 10 and found that the Dolby Home Theater V4 software does not work. I've tried uninstalling and reinstalling the drivers and software and still cannot get the program to work. The program will open and shows the different options available, but the equalizer does not move (like it used to on Windows 8.1) and it does not make a difference in the audio output.
This all worked before my Windows 10 transition. The audio quality is very tinny and hard to hear without this software, hopefully someone has a solution. Thank you for your help!
Solved! Go to Solution.
08-03-2015 11:32 PM
Please see Section 3 - Application Limitations, of: https://support.lenovo.com/us/en/documents/ht103611
Dolby Home Theater is not supported / not functional under Windows 10, for software compatibility reasons.
The official recommendation is to uninstall it prior to upgrading to Windows 10.
Hope this helps clarify.
08-04-2015 09:15 PM
But why under section 2 in the table does it say that if Dolby Home Theater is not in the control panel that we should follow the link to download the audio driver. Wouldn't that mean it is compatible? I have a Z580 and this is my favorite feature! and if not Home Theater can we install v5 using the .msi files in the system folders?
08-04-2015 09:52 PM
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08-15-2015 10:22 PM