04-22-2018 07:52 AM
I was layers into an digital art piece on Photoshop, and was drawing just fine. Since it was getting late, I was shut off for the night and pick up in the morning. Since there was an "Update and Shut Down" option instead of just shut down, I let it update and went to bed.
When I turned my laptop back on, the Windows Update messed up the pen! Instead of me simply drawing, the pen scrolls/pans around the screen.
I tried doing a whole reset, but it didn't work, the pen was still wonky.
If I want to even draw with the pen, I have to hold it down then keep it on the screen. So multiple lines (like if I wanted to draw hair strokes) isn't going to happen.
Someone please help. It's been over a week and no change/new updates.
Solved! Go to Solution.
04-26-2018 12:35 PM
I am having this same problem with my flex 5 and active pen. It does not do it all the time though. It might start out drawing and then randomly start scrolling around the screen. I assumed my pen was broken again as its my frist one died unexpectedly after only 3 months of use. I wish I had seen this before ordering a new one... again :c I hope they can fix this soon as I am loosing work time not being able to complete projects.