06-04-2019 03:36 PM
So I've been having this issue for a while now where if my computer is put into sleep mode or the power button is bumped then it won't wake back up again. I have to hard restart it by holding down the power button until the screen turns back on again. I downloaded a power management driver a few weeks ago which helped until an update happened and my computer is back to its old self. Any help would be appreciated.
06-04-2019 05:59 PM
II’ve had the same issue. Im also having issues with my screen flickering.
This is a portion of the latest I’ve emailed to Lenovo regarding my case number the was opened.
My computer still has issues. I’m very frustrated. I tried talking to someone earlier today but I don’t think we were connecting. She wanted me to troubleshoot and I told her I’ve called you all, had you remote in on several occasions and taken it to Best Buy as directed. I’ve been told there are no hardware issues by tech support last week as well as Best Buy in April.
Last Friday, with the sleep mode issue, supposedly the guy did some troubleshooting and then said if it wouldn’t fix then that’s just the way it would be. I’ll just have to live with it essentially.
I called today because I started having the flickering again that I thought may have been fixed. I noticed it flickering when the screen moves, but it doesn’t always happen. I cannot command it to happen or replicate the issue. It just does it on its own randomly and not every time I’m using the computer.
I’ll keep you posted. I certainly empathize with the frustration.