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HR129
Blue Screen Again
Posts: 1
Registered: ‎08-13-2017
Location: SA
Views: 1,400
Message 1 of 1

brand new ideapad 320 15IKB 80 XL built in speakers wont work

Hi, 

I recently purchased an ideapad 320 15IKB 80XL. 

After setting up as per the recommended instructions by windows and updating windows, the built in speakers wont work. 

Head phone will work when plugged in to the audio jack.

 

I have tried all the recommended procedures found on Lenovos help page (uninstalled the driver, disabled all enhancements and the realtek speakers as the default device)  , but none of them help.

I also ran the hardware dianosis and the following result code was generated W1FDM3UZA-VJC3K6.

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