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dkowal
Blue Screen Again
Posts: 2
Registered: ‎03-25-2017
Location: US
Views: 958
Message 1 of 3

flex 2-15 keyboard not working - must use touchscreen

very frustrating issue just started very recently - have a refurb flex 2-15 laptop that is two years old

after booting up i can login only with main keyboard, 10 digit numeric does not work at all, num lôck is lt

after logging in, i have no access to the keyboard whatsoever.

 

i have run diag, virus scan, lenovo úpdates and ẃindows (8.1) updates.

i am thinking its a driver issue, but maybe not.

 

what could it possibly be?

hopeful that someone has had this issue and resolved it.

 

thanks,

looking forward to a solution

david

Guru
Posts: 2,245
Registered: ‎04-17-2014
Location: US
Views: 909
Message 2 of 3

Re: flex 2-15 keyboard not working - must use touchscreen

Open Device Manager, and expand Keyboards. You should see something like HID Keyboard Device, and right click to 'Update device software'. Afterwards, try both the top and bottom options to search automatically for device drivers; and to browse for software. 


Regards,
Eric Xu

I'm a Lenovo forums advocate and brand advocate (Lenovo INsider). I'm a volunteer; I don't work for Lenovo.

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dkowal
Blue Screen Again
Posts: 2
Registered: ‎03-25-2017
Location: US
Views: 894
Message 3 of 3

Re: flex 2-15 keyboard not working - must use touchscreen

I ony see uder keyboards -standard ps/2 keyboard. There is a device called human interface devices - under that there r 4 hid listed ones and 4 usb input devices.

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