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frankthrrn
Paper Tape
Posts: 3
Registered: ‎02-15-2016
Location: Magog, Québec
Views: 8,971
Message 1 of 3

ideapad 300 won't turn on (brand new)

Hi, I purchased a Lenovo Ideapad 300-15isk this weekend and needed it for work this week, but it is really frustating, it is brand new, out of the box and it won't turn on. I hear sounds and I see lights, so I know the system is working, but I am stuck with a black screen. I wanted to do a ''hard boot'' but I don't even find the battery. Very disappointed so far...

pastafarian
Token Ring
Posts: 197
Registered: ‎03-27-2015
Location: US
Views: 8,852
Message 2 of 3

Re: ideapad 300 won't turn on (brand new)

Call Lenovo and get a new unit. In my travails with Lenovo, I've received 2 units that were DOA, a Y410p and a U530t. Both were replaced relatively quickly, shipping the replacement before returning the dead unit. Good luck!
frankthrrn
Paper Tape
Posts: 3
Registered: ‎02-15-2016
Location: Magog, Québec
Views: 8,822
Message 3 of 3

Re: ideapad 300 won't turn on (brand new)

It seems it is a fairly common problem from what I can see in many forums. Since I have no answers on that community, I am getting an in-store refund and probably buying another model from another brand. 

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