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Lenovo7788
Fanfold Paper
Posts: 2
Registered: ‎09-06-2017
Location: MY
Views: 800
Message 1 of 2

ideapad 310-14IKB wont turn on without charger

I googled for some time and couldn't find solutions without using screw drivers as this has built in battery.

 

I got this laptop like a month ago. its working fine on day 1 but the following days, I cant turn it on without using charger even though the battery is 100% charged. 

When on battery, it wont turn on. Then I plug in the charger and tried to turn on but it wont start. The plug in light is on. And I would need to wait for around 30 minutes to try to turn on again. When turning on it would show something like this. Sometimes, the screen would blink in dark green and I can hear the starting up sound repeatedly but it just wont start.

 

Anyone can help with solutions without the need to open the laptop as I have no clue to do that? Thanks in advance Smiley Happy

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 745
Message 2 of 2

Re: ideapad 310-14IKB wont turn on without charger

Hello Lenovo7788

Thanks for using the Lenovo forums.

By the sounds of things, this will be a faulty battery.


Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.

1. Turn the unit off
2. Remove the the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the the Mains adapter
5. Turn the unit on as normal


If you have to take the unit apart, then the hardware manual will be able to guide you through this, if you do not have hte physical copy, there is always one on the support site.

Under the Documents tab.

 

However, if you are within warranty, I do not recommend this, as this can void your warranty.

Instead, I would recommend that you get in touch with your local Lenovo support line for a possible repair instead.

Below is the link to the phone list where you can find these numbers

 

 

 

Hope this helps, let us know how you get on.


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