03-24-2018 01:02 AM
Try Device Manager -> System devices and update the drivers by right clicking and choosing update drive, for mostly Lenovo ACPI....
Some of them will say already uptodate. Some will update. This mostly will solve the problem. My laptop has not restarted for 7 days after i did this. Try it out. Was searching for a soltion for almost a year, hence though of sharing. All the best.
03-26-2018 10:53 AM
04-06-2018 04:24 AM
Sorry for the delay. Did try something and it seems to have worked. The issue seems to have be caused by the display adapter driver. When it crashes and you check the log, you could see the issue associated with display driver. Since i'm using a laptop with Radeon driver, went here https://support.amd.com/en-us/download and downloaded automatically the Radeon softare and it installed the drivers for me. Please make sure once you update the driver using this method, DON'T go to device manager and update the driver for adapter. It will again replace the Radeon drivers and the issue will happen again. So once Radeon drivers are installed, hopefully, it will solve your problem. For me i'm unable to access the radeon settings now. But as long as the system is not restarting, i'm fine with it. My laptop has not restarted for 9 days. Hope this helps.
04-27-2018 12:09 PM
I am having the same problem with my Ideapad 310 restarting randomly. I took it to Geek Squad back in January, and 4 months later, 4 times being sent to their service center, 2 motherboard replacements, new battery, and new hard drive, it is still restarting. They told me it is fine, but it still restarts. No one can seem to tell me how to fix this, and I am ready to throw this stupid machine in the garbage! I cannot even contact Lenovo because the warranty has expired and I do not see a phone number or email address to let them know that this is happening. I am so frustrated!
04-27-2018 12:39 PM
I think the consensus of this thread indicates that it is the video driver. Try uninstalling it and installing the one from Microsoft. It doesnt have all the bells and whistles, but it is more stable.
04-30-2018 08:21 AM
Go to Control Panel. Open Device Manager. Find Display Adapters and open that. Right-click on your display driver and choose Update Driver. Then choose Search Automatically.