05-29-2017 11:05 PM
I was conducting a presentation at a school with my Lenovo Ideapad 310. The projector and the sound system we're hooked to the computer. When the sound system was turned on, my computer went dead. No display, no power to it, no sign of life what so ever. I've tried removing the battery, plugging it in, holding down the power button, putting the battery back in and putting the whole laptop back together. Still nothing. Any other ideas on how to fix this or what the problem may be?
05-30-2017 07:30 AM
Welcome to the Community Forums.
You may try following the recommended steps from page 21 of the Power System Checkout guide.
This would help you isolate probable points of failure from the adapter , battery and systemboard.
As you have already tried power draining and after the steps and still not showing any signs of power, you may need to call in technical support for inwarranty service.
Hope this help answer your query.
Update us how it goes.