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Milton_thms
What's DOS?
Posts: 1
Registered: ‎12-10-2017
Location: IN
Views: 15,093
Message 1 of 2

ideapad 320 - touchpad not working

My Lenovo ideapad 320 (Windows 10 64 bit) touchpad notworking

 

Mod's Edit: Additional information added to Subject line for clarity of issue and moved post to its own thread in the proper forum.

 

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 13,941
Message 2 of 2

Re: ideapad 320 - touchpad not working

Hello Milton_thms

Thanks for using the Lenovo forums.


Have you attempted any troubleshooting at all?

 

Make sure that the touchpad is enabled, and that you have not accidentally disabled it.

 

Try to download the Touchpad(If available) and Chipset drivers for the unit from the support page. Make sure to reboot after an update on the unit.

Also, Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.

(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal

 

Hope this helps, let us know how you get on.


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