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IAMCLEVER
Paper Tape
Posts: 3
Registered: ‎12-06-2016
Location: GB
Views: 2,067
Message 1 of 3

ideapad 510-151sk - Live Laptop

I contacted Lenovo technical support over a week ago saying my laptop surface lights up with a neon voltage testing screwdriver, and gave my wife a shock - only when the charger was plugged in. Lenovo seemed so concerned, and have never got back to me.

 

Even if it's only static I don't want it. Memory sticks etc corrupt with static.

 

Anyone else with this problem.

Lenovo ideapad 510-151sk

only 2 months old. Do not want to sendback to Lenovo, sensitive data on HD

Thanks

 

Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

 

Community Moderator
Community Moderator
Posts: 4,286
Registered: ‎11-18-2012
Location: US
Views: 2,063
Message 2 of 3

Re: ideapad 510-151sk - Live Laptop

Welcome to the Lenovo Community !

 

Sorry to hear of the problem you have experienced.  I would recommend that you discontinue using the laptop until Lenovo Support returns the call.  If you are still waiting, I would recommend calling them again.



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IAMCLEVER
Paper Tape
Posts: 3
Registered: ‎12-06-2016
Location: GB
Views: 2,055
Message 3 of 3

Re: ideapad 510-151sk - Live Laptop

Many thanks for your reply.

I will call them again tomorrow.

 

I am charging the laptop up, but only using it when the charger is disconnected. It's a pain, especially if Lenovo want it returned. Surprised no field sevice engineers out there.

 

I cannot give enough praise to Samsung for their home visits to my laser printer.

 

Will see what happens

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