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What's DOS?
Posts: 1
Registered: ‎11-25-2017
Location: IN
Views: 228
Message 1 of 1

ideapad 520 blue screen - lenovo says hardware ok , so not their problem

Purchased a new lenovo ideapad 520 with windows 10 preloaded. 

installing the drivers downloaded from HP website for the Laserjet MFP126NW gives "UNEXPECTED KERNEL TRAP MODE" error with a blue screen . repeatedly tried .

the drivers work with other DELL Laptop , but LENOVO Says their is hardware OK , Driver problem

Did a Hard Reset as well, but no resolution ...

 ... now stuck.

WIndows version is 1709 build 16299.15

anybody can help , please ....

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