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dvcochran
Paper Tape
Posts: 6
Location: US
Views: 231
Message 1 of 8

ideapad HDD Failure

Hello,

My college son has an ideapad i5 Ultrabook. It would not boot so he took it to a shop near school who I think just used a USB deivice to get it to boot and reinstall the OS (updated to 10). I later discovered the HDD had failed and the OS was installed on the working SDD. The HDD is replaced and I can see it but the SDD is full and he keeps getting errors and it doesn't appear the HDD is really being used. My question; what is the correct relationship of the SDD and HDD? How do I get it back to the original configuration.

Support Specialist
Posts: 6,806
Location: PH
Views: 209
Message 2 of 8

Re: ideapad HDD Failure

Hi dvcochran,

 

Welcome to the Community Forums.

 

SSD does have faster speed to offer than HDD but due to the limited capacity, may not be a good OS host for default storage and installation of applications even if it can be changed under settings> storage.

 

Because of the speed it offers, one would think that booting would indeed be faster making it a host.

But how often do we need to boot rather than to work on a particular program?

 

This maybe depending on the user but SSD can be useful rather on frequently accessed programs and files instead of a booting host. So correct relationship may differ how we see and use it for our purpose.

 

With a fixed HDD, Windows can be cleanly installed on it changing the boot priority in the BIOS making it as primary boot device instead. If the installation and boot are all successful in the new HDD then you can transfer the files from the SSD and decide later if how you may use the SSD (maybe format it fresh and have it installed with frequently used programs and files.

 

Hope this helps answer your query.

 

Regards



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dvcochran
Paper Tape
Posts: 6
Location: US
Views: 185
Message 3 of 8

Re: ideapad HDD Failure

Thanks for your help. I used the reset tool and when the notebook restarted a message comes up saying " An operating system wasn't found Try disconnecting any drives that don't contain an operating system. Press Ctrl+Alt+ Del to restart. I don't know where to go from here. Restarting displays the same message. 

Support Specialist
Posts: 6,806
Location: PH
Views: 181
Message 4 of 8

Re: ideapad HDD Failure

Hi dvcochran,

 

Greetings.

 

I was wondering what kind of reset tool did you use.

Try to remove the HDD and start it to boot from the SSD to check if it would still boot to Windows.

 

You may also try checking the new HDD if functional on another pc if available.

 

Regards



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dvcochran
Paper Tape
Posts: 6
Location: US
Views: 171
Message 5 of 8

Re: ideapad HDD Failure

Before using the reset tool, when the OS was on the SSD, both drives seemed to be working properly. There was data on both and I could navigate to them without problem. Using another laptop, I created a clean Windows 10 USB boot drive.

I went to the BIOS of the Lenovo and:

set USB legacy to Enabled

set Boot mode to Legacy Support

set Boot Priority to UEFI First

set Boot Priority Order to 1: USB FDD, 2: ATA HDD, 3: ATA SDD1

When trying to boot from the USB drive I get the same message, "A operatine system wasn"t found. What should I do now?

Thanks,

dvcochran
Paper Tape
Posts: 6
Location: US
Views: 170
Message 6 of 8

Re: ideapad HDD Failure

Additional note: I can see the Lenovo is pinging the USB by the lights. Hope this helps.

dvcochran
Paper Tape
Posts: 6
Location: US
Views: 146
Message 7 of 8

Re: ideapad HDD Failure

Well I have gotten further along. I figured out that I also had to move the USB HDD to the top of the BIOS boot prioriety tree. I am to the Windows activation step; I do not have a product key (that I am aware of) so I select "I don't have a product key", choose Windows 10 Home, accept license terms, choose Custom install (since no OS exist). Then the "Where do you want to install Windows" screen is next. The list shows:

Drive 0 Partition 1: System reserved  500 MB System

Drive 0 Partition 2: 28.5GB Primary

Drive 0 Partition 3: 861MB OEM Reserved

Drive 3 Partition 1: 128MB MSR (Reserved)

Drive 3 Partition 2: 1023.9GB Primary

I select Drive 3 Partition 2 and get a warning saying "we couldn't create a new partition or loate an existing one. For more info see the setup log files.

dvcochran
Paper Tape
Posts: 6
Location: US
Views: 131
Message 8 of 8

Re: ideapad HDD Failure

I discovered my last message was not complete. I get to the step do select a drive, with choices of drive 0 or 3, but selecting on either produces an error message saying Windows cannot be written to selected drive. I have deleted and formatted both from the disk partition screen and went to a CMD prompt and used diskpart/clean. Each appear to funtion normally but when I go back through the setup process I get to the same roadblock. I am out of ideas. Hope you can help. I am open to all suggestions as the laptop is totally wiped now.

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