11-06-2017 12:46 AM
Hi, as title says, I can't restart my laptop and on boot up on lenovo logo, my laptop force shutdowns.
I found out this problem when a Lenovo system firmware 188.8.131.52 required me to restart to install updates.
I have no problem shutting down normally. But I really need this restart function to install updates. Updates are not installed when just shutting down and booting up the laptop. Thanks.
Solved! Go to Solution.
11-26-2017 08:22 PM
Update: I fixed this problem by restarting laptop then on Lenovo logo continuously press f12 until something came up (don't know what it is called). Then select the first option then it will boot up the laptop. Then try restarting the laptop to see if the problem was fixed. In my case, this solved my headache.