cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
lovyaashish
Blue Screen Again
Posts: 1
Registered: ‎04-20-2019
Location: US
Views: 93
Message 1 of 2

keyboard mistyping

I have purchased this laptop (model Flex 5-1570 (Type 81CA)) with serial number MP1D785Y.

 

 when I bought it ,it was working fine.
but now Its KEYBOARD IS MISTYPING.

 
LIKE IF I PRESS "M" key IT TYPES "MN".
IF I PRESS"V" IT TYPES "VB"
IF I PRESS "N" IT TYPES "MN".
IF I PRESS "B" IT TYPES "VB"
IF I PRESS "SPACE BAR" IT PRESSES "ENTER"
Right "shift" and "control" key are not working at all.

I tried to fix it in language settings but it didn't help.

 
please tell me how can I fix it.

 
Looking forward to hear from you

Social Support Agent
Social Support Agent
Posts: 285
Registered: ‎08-01-2018
Location: PH
Views: 51
Message 2 of 2

Re: keyboard mistyping

Hi lovyaashish! 

 

Welcome to the community forums. Checking on your issue. This is a hardware failure. The laptop is still within the warranty coverage. We recommend contacting your local Lenovo support to initiate warranty repair. Please use this link: https://pcsupport.lenovo.com/us/en/supportphonelist?CID=ww:lenovosocial:20x9m6

 

Just enter the serial number and choose your location. 

 

Regards,

Matt_lenovo



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow us @LenovoSupport on Facebook and Twitter!

Check out current deals!


Shop current deals

Top Kudoed Authors