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moh_3mara
Paper Tape
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Registered: ‎03-25-2017
Location: SA
Views: 4,108
Message 1 of 8

lenovo Ideapad 310-15IKB battery loses charge

I have a new lenovo Ideapad 310-15IKB,

i have noticed that the battery loses charge even i'm not using the laptop in two days from 100% to 30% 

 

any help ?

 

thanks 

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 4,033
Message 2 of 8

Re: lenovo Ideapad 310-15IKB battery loses charge

Hello Moh_3mara

Thanks for using the Lenovo forums.

Does it lose the charge while plugged in? Does it charge to 100%?

Is this recent issue, or has this been going on for a while?

 

Is it completely off, make sure it doesn`t just go to sleep when you turn it off.

 

Hope this helps, let us know how you get on.


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moh_3mara
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Registered: ‎03-25-2017
Location: SA
Views: 4,007
Message 3 of 8

Re: lenovo Ideapad 310-15IKB battery loses charge

Thank you for your reply
here is the answers of your questions

 

Does it lose the charge while plugged in? No, it's charging with no lose wihle plugged in

Does it charge to 100%? Yes, it comes to 100% 

Is this recent issue, or has this been going on for a while? it's a new one, i have bought it a month ago, i have noticed since first week but i wasn't sure about it

 

Is it completely off, make sure it doesn`t just go to sleep when you turn it off. Yes i'm using windows 10, i use Shut down not Sleep

 

Hope this helps, let us know how you get on.

CyberSimian
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Message 4 of 8

Re: lenovo Ideapad 310-15IKB battery loses charge


@moh_3mara wrote:

Yes i'm using windows 10, i use Shut down not Sleep


With the default Windows 10 settings, when you click:

 

"Start" > "Power" > "Shutdown"

 

Windows interprets "Shutdown" to mean "Hibernate".  If you have not disabled "Fast Start", your system is actually hibernating, and not shutting down.  A hibernating system can wake up in the middle of the night to do anything that it chooses to do, thereby consuming your battery charge.

 

Try disabling "Fast Start" to see if that makes a difference (use Google to find the instructions).

 

-- from CyberSimian in the UK

 

 

Retired Support Specialist
Posts: 3,772
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Message 5 of 8

Re: lenovo Ideapad 310-15IKB battery loses charge

It’s totally normal to happen so.

 

Reason: “Self-discharge”

 

Self-discharge is a phenomenon in batteries in which internal chemical reactions reduce the stored charge of the battery without any connection between the electrodes. Self-discharge decreases the shelf life of batteries and causes them to initially have less than a full charge when actually put to use.

 

A little bit of 2% to 5 % discharge is acceptable, considering that the battery is not too old. But you have mentioned that it loses 20% to 30%, which is too much.

 

I feel that you need a battery replacement if it’s a new laptop.

 

Another thing that occurred to me that, maybe you are not turning off the laptop but putting it in sleep mode instead. But it’s just what i think.

 

Charge the battery full again and leave it overnight. And make sure you have turned off the laptop and not put it on sleep mode.

 

Notice the discharge overnight, if it’s more than the normal then i might just say that the battery is quite old by now.

 

Click here for better understanding.

 

Update us how it goes.

 

 

 

 

Regards,

 

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moh_3mara
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Location: SA
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Message 6 of 8

Re: lenovo Ideapad 310-15IKB battery loses charge

thank you, it really helped
Saravh-sankar
What's DOS?
Posts: 1
Registered: ‎07-28-2017
Location: IN
Views: 2,926
Message 7 of 8

Re: lenovo Ideapad 310-15IKB battery loses charge

Hi dude..... I am also face the same issue in my new laptop. Did you find the solution for this issue??... Please help me, how to sort out this problem? Guide me.
Kmer33
Fanfold Paper
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Registered: ‎05-18-2018
Location: CA
Views: 981
Message 8 of 8

Re: lenovo Ideapad 310-15IKB battery loses charge

Hi,

i have the same issue with my battery, its losing charge very quiclky when im working on it, even when im not working on.

Lenovo recommend me to upgrade the BIOS version to BIOS-10(64) wich is for Ideapad 310/510-14/15IKB(WITH TOUCH). But mine is a 310-15IKB (WITHOUT TOUCH),so im wondering if i need to upgrade my BIOS as Lenovo recommend . Its a critical upgrade, but mine is without touch.

 

Any help, please?

 

Best regards,

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