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helpmylenovo
What's DOS?
Posts: 1
Registered: ‎07-25-2014
Location: UAE, DUBAI
Views: 460
Message 1 of 2

lenovo flex 15 is stuck on lenovo logo

Hey guys, first time here and I just want to inform you that I'm not a genius so please talk like you're talking to a 9years old kid..

So my problem is as the title says.. Well it started when I opened my laptop from sleep mode then it was hanging up and then it suddenly turned blue with sad face.. I didn't read the problem clearly but i remember it saying a problem about "kernel_????_????"..

I tried to hard reset my laptop cause it was taking so much time then it ended up stuck on the logo... Now I'm the one with the blue sad face...


http://postimg.org/image/jk81q4bit

Hope you guys can help me as soon as possible., thanks in advance..

 

Moderator Note; fixed link

Community Moderator
Community Moderator
Posts: 1,313
Registered: ‎12-19-2011
Location: MY
Views: 426
Message 2 of 2

Re: lenovo flex 15 is stuck on lenovo logo

Try to do a recovery and see if it helps.

Press on the Novo button to start the Lenovo OneKey Recovery.

More information available at Page 26 of the PDF
http://download.lenovo.com/consumer/mobiles_pub/ideapad_flex14flex14dflex15flex15d_ug_english.pdf

Hope this helps =)

*Non Lenovo employee*

I have a Y530 ... Feel free to highlight any post which you have posted on the forum to me if no one have chimed in.

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