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dme4539
Paper Tape
Posts: 9
Registered: ‎09-15-2016
Location: US
Views: 657
Message 1 of 2

lenovo ideapad 100S: video and audio stopped working

Problem started around 11 pm last night, Feb 5th. I was in the middle of watching a tv show on Youtube, when the video started to slow down then freeze and the audio made a weird screeching noise. I tried powering off and back on, but it didn't help. And i see that i am unable to view videos on not just Youtube but Windows Apps as well. On Apps i get a "Video Failed to Play" message. And on Youtube a fuzzy screen shows up saying that an error occured. Audio is completely gone as well. I tried to listen to music samples on a website to test it, and no sound comes out. The Realtek High Definition Audio speakers are turned on, and all the way up to 100. I ran troubleshooters and it didn't show any problems, so i don't get what happened. 

dme4539
Paper Tape
Posts: 9
Registered: ‎09-15-2016
Location: US
Views: 606
Message 2 of 2

Re: lenovo ideapad 100S: video and audio stopped working

Great, now the Realtek audio is gone too. I tried troubleshooting the audio and instead of fixing it, it removed the audio completely. Now there's a red x next to the speaker icon below and it says "no speakers or headphones are plugged in".

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