05-18-2017 10:43 AM
i bought anew lap top last week ,ideapad310
when i connect charger it bocome charging till reach 99%
and then this message appear
available plugged in ,charging
if there is aproblem?
05-19-2017 08:11 AM
Thanks for using the Lenovo forums.
The issue you are experiencing could potentially be related to peice of software installed on the unit called Lenovo energy management. Within this software there is an option to only partially charge the units battery which although it doesn’t give you a full charge it will prolong the lifespan of the battery.
1. Please search under “settings” for “energy” and click “Change Battery settings”
2. Then click “change plan settings” and then “change advanced power settings”
3. Then click the tab for “Lenovo energy management” and then “Enable Lenovo energy management”
4. Under Battery the settings from “Optimized Battery Health” as shown below to “Maximum Battery Life”
Hope this helps, let us know how you get on.
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