08-06-2018 10:41 AM
08-06-2018 10:59 AM
08-06-2018 11:06 AM
08-10-2018 02:39 AM
Leave it for 1 week. I had also the same problem once & than came to know that it was because I was updating Windows when I received a questionnaire from Microsoft asking whether there was any difficulty during updating i.e. browser, laptop etc.
08-10-2018 06:45 AM
Hi, thanks for responding but I'm not sure I understand what you said.
Are you saying to leave it alone for a week and it will start working again magically?
08-11-2018 09:44 AM
08-12-2018 12:04 AM
That's correct. Automatically, it started working after 1 week. Later, when I received questionnaire from Microsoft whether you had any difficulty in laptop usage during Windows updation like browser etc. than I realised it was because of MAJOR Windows update (more than 1 GB) the reason for the keyboard not working including USB keyboard. I tried all the suggestions in the community but to no avail. It was because of Windows updation.
08-12-2018 09:07 AM
08-13-2018 06:34 AM
no I was out of town all weekend so I haven't had a chance to try the USB keyboard. It's my goal for tonight.
Thanks ismailsm for your response too.
Maybe when I fire it up tonight I won't even need the USB keyboard