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Yaraelgerzawy
Paper Tape
Posts: 1
Registered: ‎02-25-2017
Location: EG
Views: 1,654
Message 1 of 4

lenovo ideapad 700 15isk audio jack is too small to fit my iphone 3.5 headphones, is this normal?!

It is a new laptop, but when i insert my headphones into the correct audio jack, it just wont go all way as if the jack is too small. 

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 1,570
Message 2 of 4

Re: lenovo ideapad 700 15isk audio jack is too small to fit my iphone 3.5 headphones, is this normal

Hello Yaraelgerzawy, 

 

Thanks for using the forums.

 

From reading a few other forum posts, it should be a 3.5mm jack on the unit, you might have to push the jack with a bit of of force, as it seems to be a really snug and tight fit in there.

 

Hope this help you, let us know how you get on


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Pesszimistának lenni a legjobb, vagy igazad van, vagy kellemesen meglepődsz...
Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 1,563
Message 3 of 4

Re: lenovo ideapad 700 15isk audio jack is too small to fit my iphone 3.5 headphones, is this normal

In addition to Krakken, It is the STANDARD 3.5mm jack and will fit all standard 3.5mm plugs. Your headphone may be for your normal HiFi system and its plug is too big.

 

Also, there is usually a hardware switch in the socket, which is engaged when you put the plug in. Seems like it might be mechanically broken.

 

I would recommend contacting Lenovo service centres and applying the normal phone techniques to get it replaced promptly or assist you further.

Schedule a Call-back for faster support

English 24 hours a day 7 days/week 

 

During business hours, you may also engage with live chat support.

 

Update us how it goes.

 

 

 

           

Regards,

 

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LauraK313
What's DOS?
Posts: 1
Registered: ‎05-20-2018
Location: US
Views: 512
Message 4 of 4

Re: lenovo ideapad 700 15isk audio jack is too small to fit my iphone 3.5 headphones, is this normal

I'm having the same problem. I've tried my iphone headphones, and another standard set of headphones I had gotten on a United flight. Both standard size auxiliary jack headphones. Neither will fit in the auxiliary jack on the laptop, the port is too small and the connector is too big. I hope I don't have to trade in the laptop but I don't see how else to solve the issue. Can't believe they would build a laptop that doesn't fit headphones!!! 

Luckily I had a set of headphones that connects via USB. Guess I'll use those until I can take the system to MicroCenter in Houston where I bought it, I have a full warranty if it needs to be replaced. 

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