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abdallah1
Paper Tape
Posts: 3
Registered: ‎09-15-2015
Location: egypt
Views: 10,354
Message 1 of 24

my lenovo flex 2 15 screen color problem

suddenly my labtop screen color has changed to strange green color and some times red

i don't know what happend

Retired Support Specialist
Posts: 734
Registered: ‎08-24-2015
Location: Egypt
Views: 9,998
Message 2 of 24

Re: my lenovo flex 2 15 screen color problem

Dear abdallah,

 

Welcome in lenovo community,

 

Could you please attach screenshots from your screen showing the problem.

 

Regards,

Joseph

abdallah1
Paper Tape
Posts: 3
Registered: ‎09-15-2015
Location: egypt
Views: 9,978
Message 3 of 24

Re: my lenovo flex 2 15 screen color problem


@SEJoseph wrote:

Dear abdallah,

 

Welcome in lenovo community,

 

Could you please attach screenshots from your screen showing the problem.

 

Regards,

Joseph


these are some photos

 

http://www.up-00.com/VJ2Wjdmx

http://www.up-00.com/V2aRV7Y6

http://www.up-00.com/VeFiV8og

http://www.up-00.com/VfaEBRaJ

http://www.up-00.com/Va2Z7xua

http://www.up-00.com/VVFoEuFH

 

abdallah1
Paper Tape
Posts: 3
Registered: ‎09-15-2015
Location: egypt
Views: 9,970
Message 4 of 24

Re: my lenovo flex 2 15 screen color problem

this happend after updating to windows 10

Retired Support Specialist
Posts: 734
Registered: ‎08-24-2015
Location: Egypt
Views: 9,950
Message 5 of 24

Re: my lenovo flex 2 15 screen color problem

Dear abdallah,

 

Please try to uninstall the graphics driver from the device manager, then right click it and select update driver.

 

Regards,

Joseph

njucab
What's DOS?
Posts: 1
Registered: ‎02-17-2016
Location: Philippines
Views: 9,758
Message 6 of 24

Re: my lenovo flex 2 15 screen color problem

Hello, 

 

I am having the same problem .. Is there any good answer from the support people from Lenovo.. I tried to connect it to hdtv via hdmi cable and the color is fine. 

 

Kindly help me what to do with this problem ?

SailorJo
What's DOS?
Posts: 1
Registered: ‎03-22-2016
Location: Fl;orida
Views: 9,620
Message 7 of 24

Re: my lenovo flex 2 15 screen color problem

Same problem here. After 9 month the screen showed color distortion and dark screens show a reddish  ghost image of a previous display, like the desktop. For weeks I could not figure out  anything and started to clone the windows partition to then refresh Windows. While I was working on this the proper colors came back and staid. When the colors were wrong I attached another display using HDMI and the colors were fine. So this intermittend problem is most probably a cable or connection problem. I will send the computer in (under warranty) and will have it fixed.

ppj
Paper Tape
Posts: 2
Registered: ‎05-20-2016
Location: IN
Views: 9,428
Message 8 of 24

Re: my lenovo flex 2 15 screen color problem

Hi,

I am also facing exact same issue. If I connect to TV via HDMI port, the colors are perfect but on flex 215 screen those are faded.

I have tried reinstalling graphics driver but no luck. My laptop is now just out of warranty (warranty ended in April) but this issue did cropped up in January and now it is worst. Ghost image stays for most of the time.

 

Please advice.

 

Thanks,

JJo

Davechuks
Paper Tape
Posts: 2
Registered: ‎06-15-2016
Location: NA
Views: 9,311
Message 9 of 24

Re: my lenovo flex 2 15 screen color problem

Good day all. I have the same problem and I'm confused. Please I need a way out of the issue. Lenovo should please post a notice about solution to this. I have virtually lost my system because of this screen condition.

Moreso, I could not get to the graphics driver on my laptop. It is not contained in the device manager when I searched through. Please advice me.

 

from Dave

 

krismask
What's DOS?
Posts: 2
Registered: ‎10-17-2015
Location: India
Views: 9,181
Message 10 of 24

Re: my lenovo flex 2 15 screen color problem

I have the same problem. Screen gone greenish. Has anyone found any solution ? 

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