01-21-2019 08:46 AM
i have lenovo ideapad 330 whenever i start excel it say that i dont have a purchase of excel I have just bought the laptop ,Why excel is'nt opening? why is it asking me to purchase excel? I didnt receive any activation key too!, can anyone help me in this?
01-21-2019 09:06 AM - edited 01-21-2019 09:07 AM
Welcome to the forums!
Did you buy excel when you bought the laptop? Only Windows is included when you typically buy a laptop. Excel might be preinstalled BUT you still need to buy a license. Same as for Word, Powerpoint etc... On the other hand if you bought excel when you bought your laptop normally they email you a activation code. BUT again you would have had to pay/order that to begin with.
I do not work for, nor do I speak for Lenovo. I will not respond to unsolicited private messages. Questions belong in the forum so it may help other forum members as well.
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01-23-2019 09:27 AM - last edited on 01-23-2019 03:03 PM by Majestic
Hi I need to know how to activate one year microsoft 365 subscription on my ideapad 330. Whenever I open excel it says that I need to purchase the subscription even though my microsoft account is linked. I didnt get any activation key and microsoft didnt activate office on my ideapad
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