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AndrewSP07
Blue Screen Again
Posts: 4
Registered: ‎07-20-2018
Location: IN
Views: 188
Message 1 of 8

wrong dolby logo printed in my laptop

the dolby logo is printed wrongly in my lenovo ideapad 330 laptop. is my laptop original or duplicate. anyone having ideapad 330? please reply me

Charles1231
802.11n
Posts: 222
Registered: ‎06-16-2018
Location: PH
Views: 153
Message 2 of 8

Re: wrong dolby logo printed in my laptop

Can you give me the pics of your laptop? I want to see if it's really wrongly printed or not.

Also did you buy it from the Lenovo Store, or from highly reputed computer/laptop retail stores?
Sr Support Specialist
Posts: 8,164
Registered: ‎11-30-2015
Location: PH
Views: 138
Message 3 of 8

Re: wrong dolby logo printed in my laptop

Hi AndrewSP07,

 

Welcome to the Community Forums.

 

Best way to check if you have an original Lenovo machine is to check it using your serial number. You can call technical support and have the machine register your informations tagged to the serial number. 

 

Tecnical support can verify the date and store it was authorized as reseller and likewise give you the details to match what you currently have. They can inform you of your warranty service that you can avail that guarantee that you have an original Lenovo machine.

 

I hope this helps answer your query.

 

Regards



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AndrewSP07
Blue Screen Again
Posts: 4
Registered: ‎07-20-2018
Location: IN
Views: 117
Message 4 of 8

Re: wrong dolby logo printed in my laptop

ya that was fine i have checked the warranty status. it is up to date. but still the wrong logo is dashing my mind

 

AndrewSP07
Blue Screen Again
Posts: 4
Registered: ‎07-20-2018
Location: IN
Views: 116
Message 5 of 8

Re: wrong dolby logo printed in my laptop

WhatsApp Image 2018-07-21 at 10.41.29 AM.jpegWhatsApp Image 2018-07-21 at 10.41.30 AM.jpeg

AndrewSP07
Blue Screen Again
Posts: 4
Registered: ‎07-20-2018
Location: IN
Views: 115
Message 6 of 8

Re: wrong dolby logo printed in my laptop

pls check the image
Charles1231
802.11n
Posts: 222
Registered: ‎06-16-2018
Location: PH
Views: 106
Message 7 of 8

Re: wrong dolby logo printed in my laptop

Okay, I just researched about the Lenovo Ideapad 330 and this is what it came up:

https://www.lenovo.com/in/en/laptops/ideapad/ideapad-300-series/Ideapad-330-15-Intel/p/88IP3000996

This is Indian Website of Lenovo and in Tech Specs include: 2 x 2 W speakers with Dolby Audio™

So there's nothing wrong with the logo.

And yeah also, your laptop is the real and original one, and not duplicate or fake one.
Sr Support Specialist
Posts: 8,164
Registered: ‎11-30-2015
Location: PH
Views: 83
Message 8 of 8

Re: wrong dolby logo printed in my laptop

Hi AndrewSP07,

 

Greetings.

 

The cosmetic appearance may be different from regions like the stickers available for different areas. Important to a legit machine is the RMA it holds with the warranty that verifies that Lenovo vouch their parts. You can have this checked with technical support that can also confirm the store where you got it as authorized reseller.

 

Regards

 



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