Hello Steven_Lenovo.

It seems quite obvious that the upgrade to version 3.2.8.30031 as instigated by an email from your company causes problems renduring the NAS drive unusable.

It is up to Lenovo to remedy as soon as possible by providing a version that works and a procedure to recover the NAS drive.

Reneging on this resposibility to provide a remedy means that the only avenue left is class action against Lenovo for distribution harmful software. Please inform your hierarchy accordingly.

However, I hope that common sense will prevail and I look for a quick solution.

Best regards

Carlo AB

I have now very happily solved all my problems

I took the HDD out and plugged it into a desktop machine

I ran a USB key linux to boot up and access the files

(this was fairly complex as it was set up as Raid, if anyone needs a step-by-step then i can put it together)

I transferred the files to another HDD

Then I put it all back together and tried booting and tried all of the main methods suggested here

no network cable

with reset 

with hard reset

pulling the plug while holding the reset (that needed 3 hands)

none of this worked so i tried the imager and got nowhere

it still wouldn't boot properly

So i solved it by buying a different NAS which is well supported and has no problems!

If Lenovo want to be helpful, I'd be very glad to get my doorstop back working but I'm happy to have my data back and cut my losses

Hello Webly,

Thanks for the info. I would very much like to know how you managed to boot from a Linux USB Key.

So far I have managed to make mine work by powering it up without netowrk cable connected. Wait some 15 minites till it starts up completely and goes quiet (before the upgrade this used to take 2-3 minutes) and then connect the network cable. At this point the NAS requests the IP address from the router and works fine without any issue. I am now copying off all my files to another drive. 

In the meantime I hope Lenovo / Iomenga will see the light and solve th emess they have created.

Regards

Carlo

These links do not work
BUT more importantly these threads all very simular ALL pretty much stating its the firmware thats naff .. why is this not being addressed - at the moment your firefighting an issue with the wrong solutions & clearly leading ppl up the garden path

I support the last post by ThefatdudeUK.

Lenovo / Iomega please get your act together and issue another version of firmware that works and puts this right.

To all the others, do you know of any facebook, or similar, pages where we can get thi sout in the open?

Hi ThefatdudeUK,
You might be better off starting a new thread (with the same issue) as they don't seem to respond much otherwise!
I've had some responses to mine, but no 'real answers' yet. Particularly to the question of when / if they intend to fix the seemingly defective firmware.

Incidentally ... a news article on this issue was published on 'The Register' last week:

http://www.theregister.co.uk/2014/12/03/lenovo_firmware_drives/

Their Facebook page is here:

https://www.facebook.com/lenovo

Hello ThefatdudeUK