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iomegauae
Blue Screen Again
Posts: 2
Registered: ‎06-27-2019
Location: AE
Views: 847
Message 21 of 34

Re: Iomega IX4-200d - Boot Loop

Dear friend,

 

I have the same issue now, can you please help me to retrieve my data.

 

Here is the link showing I posted the issue.

https://forums.lenovo.com/t5/Iomega-Desktop-Network-Storage/Battery-Icon-and-Network-Icon-Displayed-...

 

Regards,

 

Gator1350
Fanfold Paper
Posts: 10
Registered: ‎11-19-2019
Location: US
Views: 413
Message 22 of 34

Re: Iomega IX4-200d - Boot Loop

Hello, is there a new location for the files and a fix.

 

I have a IX4-200d running non cloud code that is completely dead.  I have gone through all of these forums after replacing the drives and power supply.

 

I can stop the boot and do what the image re-install indicates, but still to no avail as it wont writye to the new hard drive.

 

Where is the new location for this address? https://goo.gl/b003hu 

 

do you still have all the files you used to fix your NAS?

Gator1350
Fanfold Paper
Posts: 10
Registered: ‎11-19-2019
Location: US
Views: 412
Message 23 of 34

Re: Iomega IX4-200d - Boot Loop

http://forum.nas-central.org/viewforum.php?f=251&sid=46dc8dd4e8b873da2e212938c08c6524)

 

This is no longer valid, where else can i get access to what this used to be?

Lenovo Staff
Lenovo Staff
Posts: 409
Registered: ‎08-14-2018
Location: US
Views: 379
Message 24 of 34

Re: Iomega IX4-200d - Boot Loop

Gator have you attempted to open an electronic ticket with support and request the USB imager?

Gator1350
Fanfold Paper
Posts: 10
Registered: ‎11-19-2019
Location: US
Views: 375
Message 25 of 34

Re: Iomega IX4-200d - Boot Loop

Yes, they do not support my ix4-200d anymore.

 

Mine lasted well beyond the support window.

 

Any idea where there package is now saved out there?

 

thank you,

Lenovo Staff
Lenovo Staff
Posts: 409
Registered: ‎08-14-2018
Location: US
Views: 369
Message 26 of 34

Re: Iomega IX4-200d - Boot Loop

 

Unfortunatley I am not sure where that files lives . I've been told that if you use the link below to open an electronic ticket with support they will provide access to the USB imager files. 

 

http://download.lenovo.com/lenovoemc/eu/en/app/ask/index.html

 

I've had a few customers confirm they were able to get the files and directions to run the tool. 

Gator1350
Fanfold Paper
Posts: 10
Registered: ‎11-19-2019
Location: US
Views: 360
Message 27 of 34

Re: Iomega IX4-200d - Boot Loop

Ok, so i sent message to lenovo support site.

Lenovo Staff
Lenovo Staff
Posts: 409
Registered: ‎08-14-2018
Location: US
Views: 356
Message 28 of 34

Re: Iomega IX4-200d - Boot Loop

Thank you please let me know if that is not working or if that is still correct. 

Gator1350
Fanfold Paper
Posts: 10
Registered: ‎11-19-2019
Location: US
Views: 352
Message 29 of 34

Re: Iomega IX4-200d - Boot Loop

sure

Gator1350
Fanfold Paper
Posts: 10
Registered: ‎11-19-2019
Location: US
Views: 284
Message 30 of 34

Re: Iomega IX4-200d - Boot Loop

I recieved a response back from Lenovo indicated that this is an old and non-supported device since 2017.  They do not post drivers or even respond to support cases for this ix4-200d.

 

No other information will be sent.

 

So, outside of Lenovo where is the latest place that downloads can be obtained?

 

Thank You,

Steve

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