06-27-2019 04:52 AM
I have the same issue now, can you please help me to retrieve my data.
Here is the link showing I posted the issue.
12-04-2019 05:13 PM
Hello, is there a new location for the files and a fix.
I have a IX4-200d running non cloud code that is completely dead. I have gone through all of these forums after replacing the drives and power supply.
I can stop the boot and do what the image re-install indicates, but still to no avail as it wont writye to the new hard drive.
Where is the new location for this address? https://goo.gl/b003hu
do you still have all the files you used to fix your NAS?
12-04-2019 05:15 PM
This is no longer valid, where else can i get access to what this used to be?
12-05-2019 12:09 PM
Unfortunatley I am not sure where that files lives . I've been told that if you use the link below to open an electronic ticket with support they will provide access to the USB imager files.
I've had a few customers confirm they were able to get the files and directions to run the tool.