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5 Posts

09-03-2019

United States of America

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  • Posts: 5
  • Registered: ‎09-03-2019
  • Location: United States of America
  • Views: 74
  • Message 1 of 1

Iomega ix4-200d not recognizing 8T USB Drive

2019-09-04, 11:53 AM

Good Morning,

 

 

I have two Iomega ix4-200d NASs. I am trying to connect an USB 3.0 8T Seagate Expansion drive (NTFS) for offsite backups.

NAS #1 recognizes the drive but NAS #2 does not.

 

From what I’ve read, there appears to be different versions of this NAS, and I believe I’m working with one of each.

 

NAS #1 has firmware version 3.2.6.177887. There is also a sticker on the back that says “w/cloud, new hardware w/out hard drive”

NAS#2 has firmware version 2.1.46.30093. The sticker on the back only says “w/out hard drive”.

 

NAS #2 did recognize a 500 GB 2.0/3.0 drive, leading me to believe that the 8T size is a problem (I’m assuming the 2.0/3.0 labelling is irrelevant.)

 

Not sure that a firmware update would do any good. There doesn’t seem to be any relevant changes between 2.1.46.30093 and 2.1.50.30227, and the 3.xx ones don’t look appropriate.  Here are the firmware downloads for reference:

http://download.lenovo.com/lenovoemc/na/en/app/answers/detail/a_id/22315.html

http://download.lenovo.com/lenovoemc/na/en/app/answers/detail/a_id/26784.html

 

 

My main goal is just to have the USB drive recognized. Does anyone have any ideas for what the issue is and/or fix?

 

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