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LostArkitekt
Paper Tape
Posts: 3
Registered: ‎01-28-2016
Location: Chicago, IL
Views: 10,257
Message 1 of 10

NAS Not showing up in File Explorer

 

So, this is regarding an ix2.  I am running Windows 10.

 

I was receving the "has errors and needs to be checked message" and decided to update firmware.  Still received the message, performed a dump and sent to Lenovo.  Drives checked out fine.

 

Anyway, after updating to the newest firmware (Windows installed updates at the same time), my ix2 no longer showed up in Network in File Explorer under both the Computer and Other Devices menus.  Now, it only shows up in Other Devices and I have to go through the online portal.  Before, I was able to use it like a disk drive.

 

Any suggestions on how to fix this issue?

Retired Support Specialist
Posts: 1,139
Registered: ‎05-07-2015
Location: US
Views: 10,227
Message 2 of 10

Re: NAS Not showing up in File Explorer

LostArkitekt
Paper Tape
Posts: 3
Registered: ‎01-28-2016
Location: Chicago, IL
Views: 10,225
Message 3 of 10

Re: NAS Not showing up in File Explorer

 

Gus_Lenovo,

 

I read that thread, but it doesn't apply to me.  I installed the device and gave it a hard IP address.  It used to show up in "Computer" on the Network section of File Explorer, but now...it only shows up in "Other Devices."

 

I recently opened the manager for my Router and restarted router and also plugged my Ethernet cable in directly (not using WiFi), and it came back.  Then, I restarted computer, but it is now not showing up again.  I have no idea what the issue is with it.

 

 

Retired Support Specialist
Posts: 1,139
Registered: ‎05-07-2015
Location: US
Views: 10,202
Message 4 of 10

Re: NAS Not showing up in File Explorer

LostArkitekt,

This is a common issue with Win 10, as such, I recommend that you look through some Windows forums and try some of the solutions that have worked for those users.

You may just need to manually map the shares:
https://www.google.com/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=windows+10+map+network+...
LostArkitekt
Paper Tape
Posts: 3
Registered: ‎01-28-2016
Location: Chicago, IL
Views: 10,179
Message 5 of 10

Re: NAS Not showing up in File Explorer

 

 

So, I tried EVERYTHING, and nothing worked.  Then, I came across this on a website, and it worked.  I'm not sure how long it will stay this way, but it is just like it was.

 

 

Can't see NAS drives in your network on Windows 10? Here is the solution:
1/ run cmd as admin
2/ sc.exe config lanmanworkstation depend= bowser/mrxsmb10/nsi
3/ sc.exe config mrxsmb20 start= disabled
Restart and you are done!

 

 

Yep, this worked perfectly.

Retired Support Specialist
Posts: 1,139
Registered: ‎05-07-2015
Location: US
Views: 10,167
Message 6 of 10

Re: NAS Not showing up in File Explorer

LostArkitekt,

Good to hear, I will keep your solution in mind for future users.

Thanks for taking the time to post.

ispookie666
What's DOS?
Posts: 1
Registered: ‎03-23-2016
Location: UK
Views: 9,815
Message 7 of 10

Re: NAS Not showing up in File Explorer

I'm in the same boat. Have IX4-300D

Have four Windows 10 on 1511 bulid and all of them have the same problem - have tried everything to get this sorted and nothing has worked.  My Android phones connect without any problem - the fault lies with Windows 10 update in late nov/dec

Surprisingly - rebooting the NAS fixes this for around 12-20hrs and then back to square one. 

Retired Support Specialist
Posts: 1,139
Registered: ‎05-07-2015
Location: US
Views: 9,796
Message 8 of 10

Re: NAS Not showing up in File Explorer

ispookie666,

I recommend looking through some solutions posted by other Windows users:
https://www.google.com/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=Win+10+NAS+Not+showing+...
hristov28
Paper Tape
Posts: 1
Registered: ‎01-17-2019
Location: BG
Views: 3,513
Message 9 of 10

Re: NAS Not showing up in File Explorer

what do these commands do? what do they mean? sorry about the stupid questions but , for noob...

Y.Hristov
logobg
Paper Tape
Posts: 2
Registered: ‎08-09-2016
Location: AT
Views: 2,057
Message 10 of 10

Re: NAS Not showing up in File Explorer

1. Win+R -> Control Panel

2. Navigate to "Control Panel\Programs\Programs and Features"

3. Select the “Turn Windows features on or off ” option on the left.

4. Enable ‘SMB1.0/CIFS File Sharing Support’

5. Restart PC

6. Find your NAS in your local windows networ with the explorer (\\...)

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